Delivery and refund terms

This is an English translation provided for convenience. The binding version is the Turkish original; if the two differ, the Turkish text prevails. Read the Turkish original

This text is an informational draft prepared for the MVP stage. Once the real payment infrastructure and commercial details are settled, it must be updated together with the sales agreement.

Digital delivery

Davetola does not ship physical products. When payment completes successfully, the invitation is published digitally through the guest link and becomes manageable from the user account.

Publication period

• The publication period is calculated from the event date as it stands at the moment of payment.
• The guest link is scheduled to close automatically 14 days after the event date.
• The event date cannot be set too far in the future or in the past; the user must check this before paying.

Approach to cancellation and refunds

Because the digital service becomes accessible immediately after payment, the standard refund process is assessed according to whether the service has been made available for use and according to the transaction status at the live payment provider. For reasonable corrections such as a typo, the support/admin correction flow can be used.

Entering incorrect information

Before paying, the user must check the invitation date, the names of the people, and the venue and city details. Content is locked after payment; the same payment cannot be reopened for a different person, a different date, a different venue or a different occasion.